Listening (1996)

Listening applies the latest research and established principles of effective listening to develop reader’s skills as a listener. Read [the book] to become a better listener and you will: think more critically, comprehend more accurately, understand verbal and nonverbal messages more clearly, reduce misunderstandings, and improve the quality of your relationships with others. More importantly, by incorporating improved listening skills into your everyday life, you’ll find your goals easier to attain.